All player funds are managed by the Doyle Brunson Poker Network (DBPN), the most trusted name in poker.
What deposit methods do you offer?
The easiest and fastest method is with your VISA or MasterCard. Depending on your location we also offer eWalletExpress, NeTeller, MoneyBookers, online checks and you may also bank wire funds to us. Contact our customer service department toll free at 1-888-762-4192 from the US, 08-000-51-6737 from the UK or internationally at +506 2253-3984 for more information.
How do I get money onto the site?
You must first set up a real money account and then make a deposit using one of our various payment methods.
How do I get money out of the poker room?
You cash out from the Bank section in the game software where you will find a variety of transaction methods. You can request withdrawls from your account at any time.
How do I get paid?
Your withdrawal options depend on your location and the deposit method you have chosen. You may choose from the following: Neteller, MoneyBookers, InstaDebit, or cashier check.
Withdrawals could take between 24 to 72 hours to complete. For more information, please contact our accounting department. Or call us toll free at 1-888-762-4192 from the US, 08-000-51-6737 from the UK or internationally at +506 2253-3984.
What is the minimum deposit?
Minimum deposit is $30 USD, with the exception of WU and MoneyGram which are $100USD. For further information, please contact our customer service department at 08-000-51-6737 from the UK, or internationally at +506 2253-3984.
Which currencies can I play in?
We accept deposits in all major currencies. The poker room currency is U.S. Dollars, and other currencies will be transferred to the poker room using a fair exchange rate; no profits will be made on currency exchanges, and the same rate is applied to both withdrawals and deposits.
Do you pay interest on my deposit?
No.
Is my transaction secure?
Yes it is. We use secure server technology and industry standard encryption to ensure that our financial transactions are as secure as possible.
Security and Integrity.
We have made certain that neither your money nor the integrity of the games is compromised. From sophisticated random number generation, to 128-bit encryption, to a range of other measures we can't disclose, we have implemented the poker room with security as a number one priority.
Do you have promotions, and how do I find out about them?
We frequently offer special promotions and deposit incentives. You will be informed of them by email, the message of the day window when you enter the game, the promotions section in the game client and on the promotions page within our website.
Do you have a loyalty program?
Yes. Our Loyalty Points system automatically rewards you while you play on our site. Loyalty Points are accumulated by playing in both real money ring games and real money tournaments. For more information, please refer to our loyalty points section.
Is there a credit card processing fee?
No.
What will my credit card charge item read?
Check your emailed receipt, it will indicate the name of the clearing bank.
What is the rake amount?
To see how many raked hands you've played, go to the Menu tab in our Lobby and choose the "Raked Hands" option from the list. Go to our page covering rake for more information.
How long does it take to cash out my winnings?
For security reasons we require a 72 hour waiting period on all withdraws. Most credit card companies will then need 3 to 6 days to make the money available on your account.
